Shipping Policy

Last Updated: May 2026

Thank you for shopping with GetSerial. This Shipping Policy explains how we process, ship, and deliver orders.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be extended.

Shipping Times

Estimated delivery times vary depending on your location and the shipping carrier selected at checkout.

Typical delivery estimates:

• Domestic Orders: 3–10 business days

• International Orders: 7–21 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated and displayed during checkout before payment is completed.

Any applicable taxes, customs duties, or import fees are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Please allow up to 48 hours for tracking information to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, GetSerial cannot guarantee recovery or replacement of the package.

Additional shipping charges may apply if a package must be reshipped.

Delayed Shipments

Delivery delays may occur due to circumstances beyond our control, including:

• Carrier delays

• Customs inspections

• Severe weather conditions

• Public holidays

• Natural disasters

• Other unforeseen events

We appreciate your patience in such situations.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible.

Customers should report shipping issues within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate and assist in resolving the issue.

International Shipping

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in product prices or shipping costs unless otherwise stated.

Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Store Name: GetSerial
Email: cruismaeteniz9088@gmail.com

We appreciate your business and thank you for choosing GetSerial.